- Pride yourself on creating an Experience for each guest, even if it is on the phone?
- Have a Guest First attitude?
- Make it your Mission to be knowledgeable about your company and guide your potential guests or current guest with decisions?
If you answered YES to these questions, then we want to talk to you!!!
We are an Oregon Based Vacation Rental Company, and we are looking for a "Guest-Focused" Customer Service Agent to Join Our Team out of our Seaside, OR Office.
In this position you will:
- Answer incoming guest inquiries
- Book Reservations
- Answer general questions and assist guest with check in questions
- Answer inquiries and request via our reservation email system
- Work with housekeeping and maintenance in a support role
- Help resolve guest concerns
- Field calls from property owners, as needed
Our Ideal Candidate will:
- Have previous Hotel Front Desk or Vacation Rental Reservation Experience
- Professional Positive Attitude
- Ability to Multi-Task & Prioritize Tasks
- Excellent Written & Verbal Skills
- Computer Efficient
- Read, Write and Speak English
- Sick Pay
- Vacation Accrual
- Company Discounts
- Medical and Dental for Full-Time Eligible Employees
- 28 to 32 hours per week; with an opportunity for more hours during the busy season
- Typical work hours can include Friday, Monday & Tuesday 9am to 5pm PST and Saturday & Sunday 10am to 4pm PST
If this position sounds like a perfect fit for you, send us an up to date resume with your contact information.
Job Type: Part-Time / Full-time
Pay: Up to $15.00 per hour