Yes. All of our homes and condos are privately owned.
Yes, we use 5 star hotel standards to ensure that when you check in at 4:00pm, the home will be clean. We use fresh laundered linen, professional cleaning products, and gentle care to ensure you’re pleased.
The cancellation policy associated with your rental agreement will clearly communicate penalties associated with canceling your contract. Note that cancellations due to weather conditions are not permitted. Travel insurance can protect your vacation investment if unforeseen circumstances require you to cancel your trip.
Easy, we offer several ways to make a reservation. First, contact one of our Customer Service Professionals at 800.723.2383. You can reach a staff member 24 hours a day 7 days a week. You can also make a secure online reservation, or send us an email with your dates, and contact number.
Yes. The charge for this service starts at $25.00 and increases dependant on the amount of items being purchased. The cost of the items are in addition to the service fee, and would be charged to your reservation prior to your arrival.
Yes. You must be at least 21 years of age to reserve one of our vacation rental homes.
First, ensure that the property is secure. Check all windows, doors, electrical appliances and heat to ensure everything is secure and off. Check to make sure that all your personal items are packed, and nothing is left behind. Lock the door, and return the key to the lock box securing it with the same code given to access the home. We hope you enjoy your stay, and will come back again to visit us.
It is in your best interest to report any problems immediately. Contact information will be provided in the pre-arrival instructions and also posted in the rental. The telephone number listed in this information will be your best resource to quickly resolve any issues.
In addition to the house and amenities advertised on each listing, we also provide guests with a starter pack of supplies meant to last them 2-3 days. This starter pack includes 2 rolls of toilet paper per bathroom, a paper towel roll, a wrapped sponge, dish and laundry detergent, hand soaps, shampoo, and dish soap. For longer stays guests are advised to bring their own toiletries or purchase them while on the coast.
In addition to directions to the property, you should be provided with a key code to access the home as well as a telephone number if anything goes wrong. Please call us 24 to 48 hours prior to your arrival for the key code number.
High Season begins May 15th and ends on September 15th. Low Season begins on September 16th and ends on May 14th. Rates vary between these two seasons as well as during holidays and special events at each location. Please ask a reservation agent for details on specific dates and locations.
Within the rental agreement you can expect to find terms related to check-in and checkout times, maximum occupancy, pet policies, cancellation conditions, and maintenance of the rental.
Everyone in your party counts as a guest. For fire safety reasons, the cities and counties require permits, which indicate the maximum number of guests that may stay in the vacation rental home.