Coronavirus Response for Our Vacation Rental Guests

Last updated: 8/13/2020

At Oregon Beach Vacations, we make our customers health and well-being a top priority. To protect against the spread of Coronavirus (COVID-19), our housekeeping systems are more important than ever.

Please refer to this page for updates on our policy impacts and cleaning changes in light of our current pandemic.

Guest Reservations
To minimize person-to-person contact, all of our homes are equipped with lock boxes or keyless locks, allowing guests to check in without interacting with any staff members. Guests can also take solace in the fact that vacation rentals have less foot traffic than the traditional hotel experience.

Changing or Cancelling an Upcoming Trip
While our goal is to provide guests with memorable vacation experiences, we understand that many factors influence your decision on where and when to travel.

If a county along the Oregon coast has lodging restrictions that prevent your stay, Oregon Beach Vacations will issue a full refund and invite you to rebook in the future. If restrictions in your own community present an issue, or if you do not feel comfortable making the trip, we have the following options:

• Reschedule. All guests, regardless of their check-in date, can reschedule their 2020 trip for no cost until the end of the year. Oregon Beach Vacations allows guests to reschedule for the same vacation rental up to 1 year in advance of the current date. If you’re unsure of your future date, you’re welcome to adjust multiple times throughout 2020.
• Relocation. If you’re scheduled to visit a city or county and your trip is impacted by local regulations, Oregon Beach Vacations will offer to relocate you to a similar home in our program at no additional cost if available. We define a similar home as having the same or lesser bedroom count & view type as the prior home.
• Canceling 30 or More Days Out. If your trip is more than 30 days away, you can cancel for a full refund less our standard cancellation fee and travel insurance if applicable. Reservations made on third-party websites such as VRBO or Airbnb may be subject to differing terms and conditions from Oregon Beach Vacations standard policies.
• Cancellations Within 30 Days. If you’re within 30 days of your stay, Oregon Beach Vacations will issue you a full refund if City, County or State regulations in Oregon prohibit your stay. In addition to this if you’re in a state that is prohibiting travel, or if you are active-duty military with travel restrictions, we will offer you a full refund.

We’re here to provide the perfect experience for you when you visit the Oregon coast. If you have any questions, feel free to reach out to our reservation department by phone at 503-528-7480 or by email at reservations@oregonvacationrentals.com.