♦ Pacific Palace

Beach Vacation

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"Located by beach that's great for kids and adults. House was comfortable and beautiful. Great Vacation. "

Dates of Stay 6/18/2018 - 6/22/2018
Reviewed on 07/08/2018

"Hello Mark, Thank you for your review. We are glad to hear that you had a great stay at Pacific Palace. We hope to have you all back again soon for another great Oregon coast vacation!"

Excellent

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"This was a family get together for New Years. Family from Idaho and Oregon. We had a wonderful visit and the house was excellent!! Not sure why this says I'm from Emeryville, CA! I live in Salem, OR!"

Dates of Stay 12/30/2016 - 1/1/2017
Reviewed on 01/17/2017

"Hello Rosemary, Thank you for your review. We are glad that you had an amazing time and we hope to see you again soon on the Oregon coast! Thank you again for your review."

Family reunion at the Palace

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"The Pacific Palace is awesome. We had a wonderful time with our children and grand children. First time together with all of them in 27 years. It was wonderful. The only real problem was the wifi did not work. We called twice and did exactly what we were told to do, and it never did work. We could not bring up the Pacific Palace connection. That was disappointing as we are all tecs. "

Dates of Stay 6/26/2017 - 6/29/2017
Reviewed on 07/01/2017

"Hello John, Thank you for your review. We are so happy to hear that you enjoyed your stay at Pacific Palace and that you were able to spend some quality time with your loved ones. As for the Wi-Fi issue, it sounds like it may have been a problem with the service provider rather than anything that you or our staff could have helped with, and for that we do apologize. The Wi-Fi issue has since been resolved, but we wish it could have been fixed while you were staying with us. We hope that it didn't take away from your vacation too much, and we hope to see you again soon on the Oregon coast! Thank you again for your review!"

Fun in Lincoln City!

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"The home was a perfect fit for our family of 9. The family already wants to book the house for next years get away. The property could use some repairs but it did not affect our stay."

Dates of Stay 1/19/2018 - 1/21/2018
Reviewed on 02/06/2018

"Hello Pat, Thank you for your review. We are happy to hear that you enjoyed your stay at Pacific Palace. We'd love to know what the repairs needed are. Please send us an email if you can so that we can get these fixed for our future guests. We can't wait to see you again on the Oregon coast! Thank you again for your review."

Great Place to stay

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"The place felt like a million dollar house. Its a lot bigger than the pictures show. We loved it. The views are amazing."

Dates of Stay 5/11/2017 - 5/15/2017
Reviewed on 05/17/2017

"Hello Dave, Thank you for your review! We are so happy to hear that you loved your stay at Pacific Palace! We certainly hope that that means you'll be back again soon! Thank you again for your review!"

Great Stay

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"My coworkers and I came here for a pre-school year retreat. The house has a great meeting space on the second floor. We loved the layout and the hot tube. The close location to the beach was an added bonus. The house had everything that we needed, couldn't be happier. "

Dates of Stay 8/12/2018 - 8/15/2018
Reviewed on 08/20/2018

"Hello Laura, Thank you for your review. We are glad to hear that you enjoyed your stay at Pacific Palace. We hope to have you all stay with us again in the future for another pre-school retreat!"

Great house with a beautiful view!

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"We enjoyed our stay! Perfect location with an absolutely beautiful view! Bedrooms, kitchen, bathrooms and living room were in top shape. I would recommend this house to anyone. The only complaint i would have and after seeing other reviews is the hot tub was a bit dirty. Reviews have been pretty consistent with the dirty hot tub so maybe one day they will take care of that. Also the bbq was quite dirty so I don’t know if I would recommend using that as well. But overall our stay was amazing and had a great time. Thank you! "

Dates of Stay 4/26/2019 - 4/28/2019
Reviewed on 05/04/2019

"Hello Carin, Thank you for your review. We are glad to hear that you enjoyed your stay at Pacific Palace. We are glad that home was clean and comfortable. We are sorry to hear that the hot tub and BBQ were not clean during your stay. We would have loved to send maintenance out the unit to remedy these issues for you during your stay. Please don't hesitate to give us a call should you ever run into any problems with your rental. We will put in a work order to have these items taken care of for future guests. Thank you for bringing them to our attention, and we hope to have you back again soon!"

Had a great stay!

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"Surprised my husband with a beach casino trip for his birthday. The house was huge and had plenty of room for us and his siblings and spouses. Loved that the house was in walking distance to the casino, took us less than 10 minutes to walk there. Great views of the ocean. The house was clean and very comfortable. The management company was great. My husband left his winnings from the casino at the house so we called them. They sent someone right over and found it and mailed it to us the next day. I would definately book this house again! "

Dates of Stay 9/28/2018 - 9/30/2018
Reviewed on 10/03/2018

"Hello Monica, Thank you for your review. We are so pleased to hear that you were able to surprise your husband for his birthday and had a great stay at Pacific Palace! That is one of the nice things about this home - it is incredibly close to the Chinook Winds Casino, as well as just across from the ocean. We are glad to know that our staff was able to find your husband's money and send it to you. Thank you again for your review, and we look forward to having you stay with us again in the future!"

Our second time here - it's great!

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"This property is fantastic. We've stayed here twice with a big group of adults. It's within easy walking distance to the casino and has ocean views from the second and third floors. The rooms are very nice and the kitchen is well stocked compared to many vacation rentals. We will definitely be back!"

Dates of Stay 4/20/2017 - 4/23/2017
Reviewed on 04/26/2017

"Hello Annie, Thank you for your review. We are happy to hear that you enjoyed your stay at Pacific Palace! The home is truly a lovely place to get away from it all while still having amazing views! We hope to see you back soon on the Oregon coast! Thank you again for your review!"

Vacation 2017

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"GREAT place to stay. Only recommendation would be the remotes for the cable TV's, TOO many !!!! Must be some way to simplify. Adding a nice stereo system would be nice. "

Dates of Stay 7/23/2017 - 7/26/2017
Reviewed on 08/07/2017

"Hello Aaron, Thank you for your review. We are happy to hear that you enjoyed your stay at Pacific Palace. As for the remotes, we aren't sure what you mean about there being too many, unless you mean there are too many for just one of the TVs. If this is the case and it is a common concern amongst our guests, we will let the owner know and ask if there is any way to join the remotes for one TV together to make it less complicated. Thank you again for your review, and we hope to see you again soon on the Oregon coast."

We really liked the outside shower with hot water.

Overall satisfaction:

"We had a fantastic stay. Length of rooms, bathrooms and space for relaxing. Well appointed and we really liked the outside shower with hot water. "

Dates of Stay 7/7/2015 - 7/15/2015
Reviewed on 08/17/2015

great getaway

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"great house, great view. lots of room in this place. we had 8 adults and had plenty of room. walking distance to everything. i will stay here again."

Dates of Stay 4/27/2018 - 4/29/2018
Reviewed on 05/21/2018

"Hello Brett, Thank you for your review. We are pleased to see that you and your friends had a great stay at Pacific Palace. We can't wait to host you all again soon on the Oregon coast."

Awesome Vacation Rental

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"This rental was very thought out. It had everything we needed. The wifi was not working for a few days, the hot tub needed to be drained and refilled and heated, and one of the beds was broken but all these things are easily fixable and we would come back in a second. "

Dates of Stay 6/30/2017 - 7/5/2017
Reviewed on 07/07/2017

"Hello Lynn, Thank you for your review. We are happy to hear that you enjoyed your stay at Pacific Palace. As for the concerns you brought up, we see that you didn't call in to our offices and have someone come out and fix these things for you while on your stay. While they have since been taken care of, we want you to know that we are always available to come out and help fix any issues you may be experiencing on your stay. Please keep this in mind for any future stays. Thank you again for your review, and we hope to see you back soon on the Oregon coast!"

Great Space

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"Great home. We were not able to use the hot tub as it was too dirty. The first night we swept and had a pile of dirt ect. Other that that we loved the home. Great space for the kids to hang out in uptairs"

Dates of Stay 8/31/2018 - 9/3/2018
Reviewed on 09/24/2018

"Hello Lisa, Thank you for your review. We are glad to hear that you enjoyed your visit to Pacific Palace. We are sorry to hear that you were not able to use the hot tub during your stay. We would have gladly had maintenance come out to the house to repair this issue for you during your stay. We are also sorry to hear that housekeeping did not do a good job of sweeping the unit for you. We hope to have you back again soon for another visit in the future."

Group Getaway

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"Overall very good experience. Especially happy with the insulation in this house. No noise issues from one floor to another. Home needs some maintenance. First issue was the front door. Have to get the handle latch and press on the door just right to open. Downstairs faucet is very loose. Lots of water damage around the living room window next to the fireplace. Garage smelled like cigarettes. Needs new skillets for cooking. Great fun with the pool and foosball tables. Great that you can stream to the living room tv from your smartphone. Wish you could do that with the tv's in the game room and the media room too but they are older and don't support it. Super comfortable and quiet. Walking distance to the market and casino. Really good time. "

Dates of Stay 2/2/2018 - 2/5/2018
Reviewed on 02/12/2018

"Hello Brian, Thank you for your review. We are happy to hear that you enjoyed your stay at Pacific Palace. As fort the items mentioned, we will send these on to housekeeping and maintenance to have them resolved ASAP. Thank you for bringing them to our attention. We hope that you overall enjoyed your stay, and we hope to see you again soon on the Oregon coast. Thank you again for your review."

Nice house

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"It’s a beautiful and clean house, we definitely come back soon "

Dates of Stay 7/6/2018 - 7/10/2018
Reviewed on 07/12/2018

"Hello Nga, Thank you for your review. We are glad to hear that you had a wonderful time visiting Pacific Palace. We look forward to hosting you again soon!"

OR Coast Family Reunion 2018

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"Beautiful house, incredible view! Beds were comfortable, house was clean for the most part, but the walls could use some repainting. The house is not very well supplied, especially the kitchen. The hot tub was not clean."

Dates of Stay 7/13/2018 - 7/16/2018
Reviewed on 07/22/2018

"Hello Karen, Thank you for your review. We are glad to know that you enjoyed your overall stay at Pacific Palace. We are sorry to hear that you encountered a few issues with the home, such as the hot tub not being clean. We would have gladly sent maintenance out to the unit to fix this for you during your stay so you could enjoy the hot tub. Please don't hesitate to give us a call should anything come up during a stay with us. We hope to have you back again soon."

Trip to the beach in Lincoln City Or.

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"Enjoyed our stay. We enjoyed the beach and Kylos.Home was comfortable. On the downside when we arrived the barbecue was very filthy and not covered.We did not use it because of the condition it was in. Also noticed a broken panel on the south venetion blind in the master bedroom and a broken post on one of the beds upstairs.Other than these few things it was very nice."

Dates of Stay 7/16/2018 - 7/19/2018
Reviewed on 07/21/2018

"Hello John, Thank you for your review. We are glad to hear that you had a wonderful stay at Pacific Palace. We are sorry to hear that there were a few maintenance issues with the home though. We would have happily had maintenance come out to repair some of these items for you and clean the BBQ so that you could have used it during your trip. Please don't hesitate to give us a call should anything ever come up during a stay with us! We hope to have you back again soon."

Weekend with Friends

Overall satisfaction: Property condition: Location: Cleanliness: Services from rental manager:

"The house was set up well for accommodating 4 couples. I was great to have so many bathrooms and the activity room on the 3rd floor was amazing. The only issues we had were the hot tub no being properly cleaned and the 1st floor bedroom not being vacuumed very well. "

Dates of Stay 4/11/2018 - 4/15/2018
Reviewed on 04/17/2018

"Hello Krista, Thank you for your review. We are glad to see that you enjoyed your stay at Pacific Palace with your friends! We are sorry to hear that the hot tub was not clean for you during your stay. We hope you were able to get help with this by calling our office staff. We hope to see you back again soon on the Oregon coast, and thank you again for your review!"